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Shipping Policy
Felix
Group will ship your order via UPS Ground or you may choose one of the other
service levels UPS provides: 3 day select, 2nd Day Air or Overnight Air.
Different rates apply to each service level. Orders confirmed will take 4 to 6
week to complete. Order will be
shipped the following day after completion. Felix Group business hours are
9:00 a.m. - 5:00 p.m. EST, Monday through Friday, excluding national holidays.
Packages cannot be shipped to Post Office Boxes in this manner. If you need to
have a package shipped using a different carrier please call 1-(888) 221-1176
and explain to our customer service staff what you would like to accomplish
and we can ship your package with your preferred carrier.
United
States Shipping Restrictions
All
persons who purchase our products are expected to know their country and state
laws and to fully comply with them. For your information the following are
examples of state laws governing our products.
Based on the state law we do NOT and can NOT ship air guns or
bb guns to New York City and its boroughs (Manhattan, Brooklyn, Bronx, Queens,
Staten Island), the city of Philadelphia, PA and Washington DC.
Residents of New Jersey can buy bb guns through a designated
local gun store after acquiring an Air Gun Permit. Cite from New Jersey
law: 'A "firearm" means any handgun, rifle, shotgun, air gun, gas
gun, machine gun, or "any gun."'.
Michigan residents, .177 CALIBER AIR RIFLES CAN BE PURCHASED
DIRECTLY ON THE WEB SITE AND WILL BE SHIPPED DIRECTLY TO YOU.
According to Michigan law Sec. 222. As used in
this chapter: (b) "Firearm" means a weapon from which a dangerous
projectile may be propelled by an explosive, or by gas or air. Firearm does
not include a smooth bore rifle or handgun designed and manufactured
exclusively for propelling by a spring, or by gas or air, Bb's not exceeding
.177 caliber.
Returns
No Returns will be accepted with personalization.
No Returns Without Prior Approval. Email, write or call 1-517-278-7733
for a Return Authorization Number. Returns are subject to our
inspection. Returns must be New, Unused, Unmarked, and in original factory
packing as shipped. Unauthorized return shipments will be refused or held at
senders risk. No returns after 30 days.
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